LCO by FoodCulture

Retention first · operations included

Winning guests is expensive.
Give them a reason to return.

LOOP is the Customer App and Admin for loyalty, rewards, ordering and direct guest communication. CORE is CookiePlaner for schedules, working time and daily routines. Each works independently; ONE introduces both separate apps in one coordinated project, while COMPLETE defines the expansion scope.

See the two-product solution View starting prices
  • LOOP · Guest retention
  • CORE · Planning & operations
  • ONE · Coordinated rollout
  • COMPLETE · Defined expansion
Real product interfacesfictional demonstration data
LOOP Customer App ordering view with a fictional location
LOOP · Customer AppOrder & loyalty
Business dashboard with entirely fictional demonstration figures
LOOP · AdminBusiness dashboard
CORE CookiePlaner weekly rota with fictional demonstration data
CORE · Team & managementCookiePlaner
Built from operational experience

Operational context

Built around hospitality and leisure operations.

THE COOKIE CLUB is FoodCulture's own pilot environment. The other logos represent selected project environments—not a claim that every module shown here is active at every business.

Specific modules, integrations and outcomes always depend on the individual project scope.

The owner benefit

Make the first visit
the start of a relationship.

Retention becomes practical when loyalty, guest communication and the next purchase are connected. LOOP creates that direct channel; CORE helps the team deliver the experience consistently.

01LOOP · RETENTION & LOYALTY

Guests collect points—and have a reason to come back.

The branded app brings guest identity, rewards, membership levels and direct communication into one experience.

  • Points, rewards and membership tiers
  • Guest profiles based on valid consent
  • Push messages, news and offers
  • Redemption in the guest journey
Membership tier and reward configuration using fictional demonstration data
Real interface · demo data
02LOOP · DIRECT SALES

Keep the next order inside your own brand.

Products, variants, extras and checkout can be delivered through LOOP. Payment methods depend on the confirmed payment and POS setup.

  • Branded app for iOS, Android and web
  • Ordering, variants and upselling
  • Payment after technical confirmation
LOOP Customer App ordering interface with fictional products and location
LOOP · Customer App · ordering
03CORE · OPERATIONS

Organise the team without a patchwork of tools.

CORE uses CookiePlaner to bring rota planning, time recording and repeatable daily routines together. The exact replacement potential depends on payroll, legal documentation and integration requirements.

  • Rotas, absences and working time
  • Checklists, documents and logs
  • Inventory, waste and reports by package
CORE CookiePlaner weekly rota with fictional staff data
CORE · CookiePlaner · mobile & web

CORE · DATA & REPORTING

Minimise errors.
Maximise revenue.

Structured records, clear exports and traceable reporting reduce manual preparation and create a better basis for operational decisions.

INTERNAL COMPARISON VALUE* −30%

lower tax-adviser costs in the stated comparison period

  • Fewer transfer errorsStructured data helps reduce follow-up questions and duplicate entry.
  • Revenue & costs in viewAvailable operating data supports faster, better-informed decisions.

* Internal experience value supplied by the user. The comparison period, service scope, calculation method and public approval must be documented before launch. Results may vary by operation and tax adviser and are not guaranteed.

Four names · one clear product family

Start with one need.
Connect the whole operation.

LOOP and CORE are two separate applications and can be purchased independently. ONE aligns their rollout, support, roles and confirmed data flows. COMPLETE defines the expansion scope.

LCO LOOPSTANDALONE

For retention & direct guest relationships

LOOP · Customer App & Admin

A branded guest channel for loyalty, rewards, communication and analytics. Ordering and payment are available in the relevant package and confirmed integration setup.

  • iOS, Android and web experience
  • Points, rewards, CRM and push
  • Optional ordering and payment scope
  • Management portal and analytics
Request a LOOP demo
LCO CORESTANDALONE

For workforce & daily operations

CORE · CookiePlaner

A shared operational workspace for managers and employees. Start with scheduling and add time tracking, reporting and checklists in the appropriate package.

  • Rotas, staff and absences
  • Working time and reports by package
  • Checklists, files and operational logs
  • Mobile and browser access
Request a CORE demo
LCO ONECOORDINATED ROLLOUT

For guests, team & management

ONE · LOOP & CORE together

Two separate apps in one coordinated rollout—with one project plan and a clearly documented integration scope.

  • LOOP plus CORE
  • Coordinated onboarding and support
  • Package-specific analytics and ordering
  • Optional COMPLETE expansion
Request a ONE demo

LCO ONE · what coordinated means

Fewer disconnected tools.
One clearer operating model.

CORE may replace separate tools for scheduling, time recording and recurring routines. LOOP may consolidate loyalty, direct communication and branded ordering. The real saving depends on your current contracts, package choice, payroll exports and required integrations.

What can consolidate
Rota planning, absences, time recording, checklists, loyalty, guest communication and direct ordering—subject to the selected package.
What we verify first
Payroll and labour-law documentation, data migration, payment provider, POS interface, roles, permissions and multi-location requirements.
Two interfaces remain
Guests and employees keep purpose-built interfaces. A shared login or additional synchronisation is only promised after technical review.
One accountable rollout
Combined onboarding, one documented project scope and one central FoodCulture contact for the agreed solution.
Bring guests backConvert direct ordersOrganise the teamManage the operation

Public starting prices

Know the entry point
before the first call.

Starting prices are shown net for one location and a 12-month term with monthly billing. Final pricing depends on locations, package scope, branding, migration, hardware and integrations.

LCO CORESTART

CORE · CookiePlaner

Plan the team

€79 / month

Setup: price on request

  • One location
  • Rota, absences and employee app
  • Communication basics
  • Time tracking and advanced operations in higher packages
Discuss CORE
LCO LOOPAPP & LOYALTY

LOOP · Customer App & Admin

Build retention

€149 / month

Setup: price on request

  • One brand and one location
  • iOS, Android, web and branding
  • Points, rewards, push and CRM
  • Ordering and payment not included at this entry price
Discuss LOOP
LCO ONECOORDINATED START

ONE · LOOP & CORE together

Two apps, one start

€199 / month

Setup: price on request

  • One location
  • CORE Pro plus LOOP App & Loyalty
  • Coordinated rollout and support
  • Ordering, payment and kiosk not included
Discuss ONE
RECOMMENDEDONE GROWTH

ONE plus Order & Pay

Retention plus Order & Pay

€349 / month

Setup: price on request

  • CORE Pro
  • LOOP with Order & Pay
  • Reporting based on confirmed data flows
  • Kiosk, new POS APIs and hardware excluded
Discuss ONE Growth
DEFINED EXPANSIONLCO COMPLETE

COMPLETE · expanded ONE scope

Connect the full journey

€549 / month

Setup: price on request

  • CORE Business and LOOP Order & Pay
  • One kiosk software licence
  • Analytics and an existing standard connector
  • Hardware, payment-provider fees and new API work excluded
Discuss COMPLETE

All prices are net starting prices. Setup is quoted individually based on locations, branding, data migration, training and required integrations. Payment-provider fees, SMS usage, app-store accounts, hardware, extra locations and development of a new POS API are quoted separately. No saving or performance outcome is guaranteed; only the written offer defines the final scope.

Campaigns & integrations

Reach guests directly.
Promise only what is confirmed.

Campaign tools support the retention strategy. Payment methods, POS connections and automation depth depend on the selected package, guest consent and the technically confirmed project scope.

RETENTIONCampaign centre
Scope clearly labelled
From guest datato the next relevant reason to visit.
  • 01
    Push, news & offersAvailable within the LOOP scope; delivery depends on consent and device settings.
  • 02
    Rewards & membership rulesAvailable in the shown product environment and configured to the agreed programme.
  • 03
    Segments & targeted campaignsPackage- and data-permission dependent; confirmed before launch.
  • 04
    Email automationNot presented as a standard feature; only after a confirmed provider integration.

No campaign reach or sales uplift is guaranteed.

REFERENCE IMPLEMENTATION: READY2ORDER DATA ANALYSIS

Bring approved POS data into one management view.

In the reference operation, approved ready2order data is aggregated for analysis. Available metrics, refresh timing and data quality depend on the API and the agreed setup.

01ready2orderApproved location data
02API integrationDefined mapping
03DashboardTrends and comparison
  • 01
    Compare locationsUse metrics available in the confirmed API scope.
  • 02
    Review trendsAnalyse available daily, weekly and monthly periods.
  • 03
    Add other providers carefullyTechnical assessment and written approval come first.
AVAILABLEBranded app & loyaltyiOS, Android, web, points, rewards, push and admin functions within the selected package.
REFERENCE LIVEready2order analyticsApproved data is used for the reference operation's management dashboard.
PROJECT-SPECIFICPayPal, Apple Pay, Google Pay & cardOnly after payment provider, checkout and POS compatibility have been confirmed.
SEPARATE SCOPEOther POS APIs & email automationAssessment, development, operation and third-party costs are quoted separately.
Wallet distinction
Apple Wallet and Google Wallet can hold a customer card; this is different from Apple Pay and Google Pay.
Payment costs
Payment-provider fees and contracts are separate from FoodCulture software pricing.
Final commitment
The written technical scope overrides general website descriptions.

LCO COMPLETE · optional kiosk expansion

Order independently
at the kiosk tablet.

Guests browse products, select variants and confirm their basket on site. Handover to a payment terminal and POS is only activated after the hardware and integration setup has been confirmed.

  1. 01
    Select productsBrowse clear categories and the available range.
  2. 02
    Configure the orderChoose variants, extras and optional upsells.
  3. 03
    Hand off paymentUse the terminal flow defined for the location.
Kiosk product categories and basket with demonstration content
01 · RANGEOrder at the tabletProducts and categories in a self-service view.
Kiosk product configuration with extras and demonstration content
02 · CONFIGURATIONVariants and extrasOptions are selected before the basket.
Kiosk payment handover demonstration screen
03 · PAYMENTTerminal handoverAvailability depends on provider, terminal and POS setup.
Defined in COMPLETE or available separately from €79 net per tablet/monthStandalone setup is priced on request. Tablet, stand, terminal, hardware support, payment fees and any new connector work are separate unless the written package states otherwise.
Request a COMPLETE demo

THE COOKIE CLUB · INTERNAL PILOT REVIEW

More revenue. Lower staff costs. Rotas built in minutes.

THE COOKIE CLUB demonstrates how LOOP, CORE and the optional kiosk perform in daily operations: strengthening guest retention, deploying staff more efficiently, building rotas significantly faster and capturing additional revenue potential at peak times.

+7% revenueduring defined peak periods after kiosk introduction*
−11% staff costsin the defined comparison period after workforce optimisation*
5,000+ app customer profileswithin the first 30 days*
Minutes instead of hoursto build the staff rota*
Explore the potential for my operation
FoodCulture business dashboard with entirely fictional demonstration data
Internal pilot reviewProduct interface with anonymised demo data
COMPLETE · KIOSK

Capture more demand when every minute counts.

At peak times, the self-service kiosk adds another ordering channel. This helps process demand faster and capture additional revenue potential. Terminal and POS handover depend on a confirmed setup.

CORE · TEAM

Better planning. Less coordination chaos.

Clear rotas, availability and absences reduce back-and-forth. This relieves managers and supports more reliable, satisfying teamwork.

LOOP · CUSTOMER DATA

Turn customer data into decisions.

Available customer profiles, activity, rewards, orders and campaigns become measurable on the basis of the required consent and privacy information – supporting return visits and more relevant offers.

COMPLETE · MANAGEMENT

Manage workforce deployment and revenue together.

With a technically confirmed data and connector setup, COMPLETE places staffing and revenue development side by side – for clearer decisions by period and location.

* Internal pilot figures supplied by THE COOKIE CLUB. The comparison period, calculation method and final publication approval must be documented before public go-live. Results depend on the individual operation, implementation and integration scope and are not guaranteed. All product screens shown contain anonymised demonstration data.

Before go-live

Scope, responsibility and data handling are documented.

  • Hosting & data processing
  • Roles & permissions
  • Backups & recovery
  • Migration & export
  • Support & response model
  • Deletion & project end

Implementation timing depends on package, locations, branding, data migration and integrations. FoodCulture supplies a concrete project plan after discovery rather than promising a generic go-live date.

Frequently asked questions

What operators need to know before choosing a package.

What do LOOP, CORE, ONE and COMPLETE mean?

LOOP is the Customer App and Admin; CORE is CookiePlaner. Both are standalone products. ONE coordinates the rollout and support of these two separate apps. COMPLETE defines the expanded scope with Order & Pay, one kiosk software licence, analytics and an existing standard connector. Shared login, synchronisation and additional integrations are only promised after technical review.

What does “from” mean in the pricing?

The prices shown are net starting prices for one location and the stated entry scope. Setup is priced on request based on locations, branding, migration, training and required integrations. Extra locations, higher packages, hardware, payment-provider fees, SMS and new integrations are priced separately in the written offer.

Does the €149 LOOP package include ordering and payment?

No. The €149 LOOP App & Loyalty entry package covers the branded app, loyalty, push, CRM and basic analytics. Ordering and payment require ONE Growth, COMPLETE or another explicitly confirmed Order & Pay scope.

Which payment methods can be connected?

PayPal, Apple Pay, Google Pay and card payment can be considered. Availability depends on the selected payment provider, country, POS and technically confirmed checkout implementation.

Can CORE replace our current workforce tools?

Potentially. CORE uses CookiePlaner to consolidate scheduling, absences, time tracking, checklists and operational reporting depending on package. Payroll exports, legal records, existing integrations and migration must be assessed before any replacement commitment.

Is email marketing included?

Push, news, offers and loyalty tools are part of the relevant LOOP scope. Email automation is not presented as a standard feature and requires a separately confirmed provider integration.

How does the ready2order connection work?

In the reference operation, approved ready2order data is aggregated for analysis. Available fields, refresh frequency and mapping are defined by the API and the agreed project scope.

How is the kiosk included in COMPLETE?

The described COMPLETE starting scope includes one kiosk software licence; the kiosk remains separately available. It supports product selection, variants and the configured payment handover. Tablet, stand, payment terminal, provider fees and any required new connector are separate unless explicitly included in the written offer.

How long does implementation take?

Timing depends on the package, number of locations, branding, migration, app-store process and integrations. A project-specific timeline is supplied after discovery.

Are the dashboard figures on this website real?

No. The screens are based on real product interfaces, but names, locations, revenue and other visible figures were replaced with fictional demonstration data to protect business and employee information.

Personal live demo

Show us your operation.
We will show you the relevant workflow.

Choose LOOP, CORE, ONE or COMPLETE. We will also clarify package boundaries, integration status and realistic next steps.

✓ Tailored to your business✓ Shown in real product interfaces✓ Pricing and scope discussed openly
REQUEST A LIVE DEMO

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